Refund and Returns Policy
Monthly Subscriptions
Our services are provided in the form of monthly subscriptions. You may cancel your subscription at any time. Cancellation will take effect immediately, and you will not be charged for the following month, but there will be no refunds for the current month if the subscription is canceled after the renewal date.
Money-Back Guarantee
We offer a satisfaction guarantee. If you are not fully satisfied with our service for any reason, you may request a refund within 30 days of your purchase. To be eligible for a refund, you must cancel your subscription and inform us of your desire for a refund within this 30-day period.
How to Request a Refund
To request a refund, please contact us through our contact form available on our website. Please include your name, the email address used at sign-up, and the reason for the refund request. We process refund requests as swiftly as possible and will notify you by email about the outcome of your request.
Need help?
If you have any questions or concerns about your subscription or this refund policy, please do not hesitate to contact us : info@thenexus.pro